Monday, February 12, 2018
Promapp Rinnai Video Case Study
Rinnai have used Promapp help with compliance to ISO9001 and the environmental and health & safety standards; to make audit processes smoother; to capture valuable process information in people's heads; and to help with the induction of new starters.
Promapp webinar: Improving the Customer Experience at City of Boroondara
In this webinar, Kate Brewster, Continuous Improvement Coordinator & Chief Process Officer at the City of Boroondara, will share the results of their customer focused process improvement program and some of the lessons they learned along the way.
Watch this webinar recording to learn how to:
- Make the shift to customer-centric BPM.
- Apply Lean thinking and customer experience principles to a service environment.
- Ensure your process improvement efforts drive real customer value.
- Maintain staff engagement in your improvement strategy.
- Go beyond simply process mapping to drive process engagement.
Promapp webinar: Tips from global manufacturer how BPM eased the pain of...
ISO 13485 is critical for Medifab as it’s a quality management system (QMS) specifically for medical device manufacturers, so compliance with the regulatory requirements of the countries that they export to, opens doors for Medifab. These requirements can be particularly challenging when dealing with certain parties, such as the FDA and European Union.
In this question and answer style webinar with Stuart Clook, Quality & Regulatory Affairs Manager at Medifab and Donna Outram, Promapp Account Executive they discuss how Medifab become ISO compliant, the challenges faced along the way and how they overcame these.
Stuart shares:
- How a standard approach drives visibility, efficiency and simplifies risk management
- How process management has streamlined the audit process
- How Medifab drive process engagement and audit trail accountability
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