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Wednesday, July 25, 2018
Thursday, April 19, 2018
Monday, February 12, 2018
Why Process Management Is Important To Every Organization!
I’ve always believed that the best organizations in the world have a strong process culture.
And to me that means everyone, in every team feels like what they do makes a difference.
They’re motivated to get it right, for their team mates and for their customers.
To achieve this - you need to be crystal clear on agreed process:
- They’re recorded - Everyone knows where to find them
- Processes are clear and easy to understand
- They’re relevant - they’re not just something that was written down years ago and never touched again.
I’m amazed at how many organizations still haven’t realised that the old visio flowcharts and word procedures just don’t cut it.
This might not seem like a big problem to some
- But if everyone has a slightly different opinion on the process
- If Customers experience a slightly different process every time
This can have a massive impact on business performance and team culture.
That’s why I founded Promapp.
Our number one priority:
- Making sure business teams actually find process information useful
- and process owners find it easy to improve processes.
We believe winning engagement with business teams is key. It can make a real difference to how they operate every day.
That’s why Promapp is
o Simple
o Social
o Processes are Shareable…
Because we want teams constantly collaborating on how they can work smarter.
In this new era of disruption - whether you’re big or small, global or local,
Whether you like it or not, the ability to innovate and improve has now become a survival factor.
And organizations that don’t understand this? - I just don’t think they’ll survive the pace of change.
Introducing Lean Tagging
It's now even easier for organizations to bridge the gap between lean initiatives and business as usual with Lean Tagging from Promapp. Find out more at www.pages.promapp.com/lean
Promapp Rinnai Video Case Study
Rinnai have used Promapp help with compliance to ISO9001 and the environmental and health & safety standards; to make audit processes smoother; to capture valuable process information in people's heads; and to help with the induction of new starters.
Promapp webinar: Improving the Customer Experience at City of Boroondara
In this webinar, Kate Brewster, Continuous Improvement Coordinator & Chief Process Officer at the City of Boroondara, will share the results of their customer focused process improvement program and some of the lessons they learned along the way.
Watch this webinar recording to learn how to:
- Make the shift to customer-centric BPM.
- Apply Lean thinking and customer experience principles to a service environment.
- Ensure your process improvement efforts drive real customer value.
- Maintain staff engagement in your improvement strategy.
- Go beyond simply process mapping to drive process engagement.
Promapp webinar: Tips from global manufacturer how BPM eased the pain of...
ISO 13485 is critical for Medifab as it’s a quality management system (QMS) specifically for medical device manufacturers, so compliance with the regulatory requirements of the countries that they export to, opens doors for Medifab. These requirements can be particularly challenging when dealing with certain parties, such as the FDA and European Union.
In this question and answer style webinar with Stuart Clook, Quality & Regulatory Affairs Manager at Medifab and Donna Outram, Promapp Account Executive they discuss how Medifab become ISO compliant, the challenges faced along the way and how they overcame these.
Stuart shares:
- How a standard approach drives visibility, efficiency and simplifies risk management
- How process management has streamlined the audit process
- How Medifab drive process engagement and audit trail accountability
Sunday, February 11, 2018
Promapp webinar: Unleashing An Unstoppable Improvement Culture
Watch the free webinar: find out how JE
Dunn achieved process standardization across 20 locations with a new approach
to business process management: https://pages.promapp.com/GBL-SCT-2018-02JEDunnWebinarRecording_LP-JEDunn.html
Dunn achieved process standardization across 20 locations with a new approach
to business process management: https://pages.promapp.com/GBL-SCT-2018-02JEDunnWebinarRecording_LP-JEDunn.html
Saturday, February 3, 2018
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